There is lots of discussion about placing people, employees, customers first in the line of appreciation. It is a good thing to keep this top of mind in your business. It needs to be universal and mutual in order for it to be authentic and genuine. If you want your customers to have a best in class experience then you must start with treating your own people with best in class treatment.
June 6, 2019 ISSN# 1545-2646 Wandering in the forest When you go hiking in the forest you see lots of […]
It is interesting how leaders can complain about this or that aspect of their culture which they desire to be different but when a situation takes place that is out of alignment with the desired culture they do not engage to correct the situation. As a result they are directly condoning the action which goes against their desired culture. This in turn affirms that the incorrect culture aspect is acceptable and then it gets repeated converting it into part of the culture.
May 30, 2019 ISSN# 1545-2646 Using signals for managing change In the days of the horse and buggy, there was […]
Recent trends have lead to attempts at recrafting and erasing what happened in our past as a means to realign […]
Erasing history to change culture is dangerous territoryRead More »
May 23, 2019 ISSN# 1545-2646 Memorial Day 2019 This coming Monday the nation celebrates the memory of those who sacrificed […]
Generally speaking without sales, no business exists. Everyone can grasps this concept but why is it that the walls between […]
May 16, 2019 ISSN# 1545-2646 Guessing about “Talent” Potential The phrase of “I wish I had a penny for every […]
When scientist are trying to explore the impact of various environments on the growth of bacteria they expose it to […]
May 9, 2019 ISSN# 1545-2646 Taking some advice from “Good Ole Mom” This weekend is Mother’s Day around the country. […]