As we continue our quest for success in 2023, I’m noticing that owners of businesses are repeatedly asking questions about how to get themselves and the future leadership aligned with the demands and priorities of the business. Whether it is the owner who is thinking about retirement and perpetuation of the business or the rising young leader who is expanding the portfolio and footprint of their business, there is a need to have all the players on the same page and working for a common purpose.
Most of these leaders have business plans with identified objectives but for some reason the glue to bind them together just never seems to get set in place. It just keeps shifting and sliding around while they continue to move forward in time. It is surely not a matter of trying or communicating. So, what is the ingredient to help bring it all together? Promise Culture!
Call it tooting our own horn but in many organizations, there tends to be a lack of framework that all the behaviors and transactions sit upon. The owners are quite exacting when it comes to how to do things. They also typically set some general ideas about interaction expectations. The challenge is that the foundation and framework is not solidly established and thus the building of the organization can and does get shaky from time to time until the owner must reinvest in propping it back up again and again.
Enter the foundation and framework of Promise Culture. The overall concept is to pare down all the extraneous elements of the business and get them prioritized and focused. This is done by establishing a Core Purpose, Core Values, Core Vision and having every and all decisions and interactions get filtered/processed through and by these foundational elements. From this “Core” the business is strengthened, and all subsequent interactions and transactions build constructively forward.
This “Core” is then the building components for all relationships with the business. Business is still a person-to-person engagement process. Even with all the technology we have, it still at some point breaks down to people serving other people in one way or another. These relationships include your team, your vendors, your customers, friends, family etc. Without having a strong “Core” then behaviors are left up to each individual’s way of approaching a situation. Some may be very good while others need significant cleanup.
By starting at the “Core” of the business foundation and framework, the leadership is establishing the architecture for the current and future best outcomes for the business. If the “Core” is not in place, then all strategic and tactical decisions are subject to individual whims and ways which are not always aligned. In fact, most of the time when a conflict arises, it is typically a difference of the two varying approaches took place to problem solve. Neither of which were being directed through or by the “Core” elements of the organization.
One additional key aspect of Promise Culture is that we provide a means to get your team all on the same page via our Cohort Engagement Series. This multisession virtual cohort meets bi-weekly for group interaction and between cohort session works one-on-one with a Promise Guide to refine specific aspects applicable to their individual situation. Aligned with the Promise Culture approach, the Cohort Engagement addresses Purpose, People, Pace, Perceptions and Profit aspects of a successful business. The cohorts are limited in size as to allow for deep engagement between members and the Promise Guide.
This week as you look at your organization and ask yourself if everyone is aligned to the future of the organization, consider joining a cohort yourself or enlisting the future leaders in the organization to participate. New cohorts for 2023 are forming now for launch meeting starting in March through October. Members of the past cohorts have fully engaged and have become a fuller part of their organization’s success.
Interested in joining a Promise Culture Engagement Cohort? Give us a call to lock in your future success. MI (313) 527-7945 or FL (407) 984-7246
Journey On!
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QUESTIONS OR COMMENTS – EMAIL US AT PARTNERS@JKLASSOCIATES.COM OR CALL OUR OFFICES – MI AT (313) 527-7945 FL AT (407) 984-7246
Celebrating 30 years of Delivering on “Promises”
