When you visit the doctor’s office, donate blood, or have the unfortunate event of entering an emergency room or hospital, the monitoring of vital signs takes place. These basic indicators give lifesaving data points to the attending doctors and nurses so that they can provide the best course of action – the next steps. As these vital sign items are not only taken but recorded, the caregivers can assess the progress of a situation. Depending on the course of action taken, a corresponding change in the vital signs give feedback to determine if the plan and action are producing the results anticipated.
We take these steps of collecting vital sign data as standard protocols in the hospital, the emergency room situations and at the doctor’s office. We might even get concerned if one of these visits would not include these vital sign checks. If the doctor starts a plan of action based solely on visual observance, then what might not be seen by the doctor’s eye. Therefore, these steps are standard protocol in these life-giving situations. Granted that your business is hopefully not in a life and death situation but it to needs a set of vital signs to regularly pulse to gain insights on how the business is doing.
At the beginning of the year plans were set in motion to achieve a particular result. The action steps have hopefully been executed and therefore results should begin to become evident. Sometimes the action steps in a plan are not so immediate. It might very well take a number of months to truly get a solid read on whether the steps are producing the desired outcome. This is why vital signs are used for short term indicators that the plan is in fact moving in the desired direction.
If we think about the patient who has a health situation and the doctor prescribes a given therapy, drug, etc. the team giving the care routinely captures the vital signs, so a timelier feedback loop is set in motion to help insure best outcomes. If the vital signs move out of the desired range, then an alternate therapy can be moved into action.
If we look at your sales plan which has now been operating for almost 2 months, you should have some vital signs or data points to evaluate if those action steps are moving in the direction to produce the desired results. One of our clients can predict their sales volume pretty accurately when they capture the data points of client touches during a given period of time. They schedule client outreach contests and then assess the subsequent contribution those planned events have had on filling their sales pipeline. They track the client outreach touches and the associated sales activity such as appointments etc. They also identify specifically sales which are attributable to the client contact. There are the data points of vital signs of the prescription (sales event) and then monitoring the resulting outcomes of the action.
This week as we wrap up the second month of 2023, take some time to capture and review the vital signs of your business plans for 2023. Are the actions being taken align with the resulting deliverables? In other words, is what the doctor ordered in effect helping the patient. Consider your business to be the patient and you are doing everything you can to help the patient be the best they can be. Are your prescriptions contributing or do they need tweaking?
A Promise Guide can assist in your efforts. Like calling in a specialist to get a second opinion, give JKL Associates a call and let’s have a conversation about your vital signs. – We can be reached at FL (407) 984-7246 or MI (313) 527-7945
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