Having a truly authentic culture is more easily said that accomplished. In a society where “ME” first and instant gratification is prevalent in many matters, it is a struggle for some people to first keep their authenticity front an center. They may want to be authentic but are pushed from their center with little and subtle nudges that culminate in accepting something less that truly authentic. Eventually this recurrence leads to their authenticity changing and rationalizing what used to be less then genuine to now being acceptable as the norm.
Category: Core Values
There is lots of discussion about placing people, employees, customers first in the line of appreciation. It is a good thing to keep this top of mind in your business. It needs to be universal and mutual in order for it to be authentic and genuine. If you want your customers to have a best in class experience then you must start with treating your own people with best in class treatment.
It is interesting how leaders can complain about this or that aspect of their culture which they desire to be different but when a situation takes place that is out of alignment with the desired culture they do not engage to correct the situation. As a result they are directly condoning the action which goes against their desired culture. This in turn affirms that the incorrect culture aspect is acceptable and then it gets repeated converting it into part of the culture.
Recent trends have lead to attempts at recrafting and erasing what happened in our past as a means to realign […]
Erasing history to change culture is dangerous territoryRead More »
Generally speaking without sales, no business exists. Everyone can grasps this concept but why is it that the walls between […]
When scientist are trying to explore the impact of various environments on the growth of bacteria they expose it to […]
For those of us so fortunate to have a loving Mother, we cannot say enough about how these women have had positive impact on our culture.
So if you have never heard of May Day then you likely have never heard of Beltane. This celebration dates […]
Habits are hard to change. Some say you can change your habits in 21 days. Well in my experience, 21 […]
Like habits – Culture does not change just because you think about itRead More »
When you boot up your PC the first thing that kicks in is the ‘Bios.” Same is true for your […]
Your business culture is the bios of your organizationRead More »